Shipping policy
We know waiting isn’t the fun part — but good things take a little time.
Every Rock Bottom Rising item is made just for you, not pulled off a shelf.
📦 Order Processing
Most orders are processed and shipped within 2–7 business days after your order is placed.
Timing can vary depending on:
- Time of year (busy seasons happen)
- Product availability
- Order size
Once your order ships, you’ll get an email with real-time tracking so you can follow it every step of the way.
🚚 Shipping Rates
Shipping costs are calculated at checkout based on your order and location.
No surprises — what you see at checkout is what you pay.
🇺🇸 Where We Ship
Right now, we ship within the United States only.
We may expand in the future — but for now, we’re keeping it close to home.
🔁 Returns, Replacements & Issues
Because every item is made-to-order, we only accept returns for defective or incorrect items within 14 days of delivery.
If something arrives:
- Damaged
- Misprinted
- Or not what you ordered
Reach out and we’ll make it right.
📧 support@rockbottomrising.com
Include:
- Your order number
- A quick description
- A photo of the issue
We handle these case-by-case — but always with the goal of a fair outcome.
👉 For full details, check our Return Policy.
🤝 Final Note
We’re not a mass-production brand — and that’s intentional.
Every order matters. Every customer matters.
If something feels off, let us know.
We’re here to help.
Thanks for being part of Rock Bottom Rising. 💛